Stoke-on-Trent Tourist Information Centre

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The Tourist Information Centre at the Victoria Hall, Hanley.

I am currently a student at the University of Chester in my second year of studying Tourism and Marketing, and am delighted to currently be undertaking a 5 week work placement with Stoke-on-Trent Tourism (Visit Stoke).

On my first day I spent time at the Stoke-on-Trent Tourist Information Centre, finding out about what kind of things they do for visitors to Stoke-on-Trent, as well as residents in some cases. The Tourist Information Centre (TIC), is located inside the Victoria Hall, within the city centre (Hanley), next to the recently built and newly opened bus station.

Initially, my role was to input visitor information where potential visitors to Stoke-on-Trent have requested information about the city, including where to stay and what to see and do. If a visitor requests information, the Tourist Information Centre will send out a package by post which includes a personal letter and two guides to Stoke-on-Trent which give information about the wide range of attractions available during their stay, and also a map of the city.

During my time at the Tourist Information Centre, I found that current visitors to the city can pop in at anytime to ask general questions, to ask for information about attractions and in some cases, directions around the city, as well as travel advice.

Along with requesting information, visitors can use the Tourist Information Centre to book tickets to local attractions such as Alton Towers, and also theatre tickets to a variety of shows at the city’s theatre – The Regent. Visitors can request train tickets and tickets for events such as Uttoxeter Racecourse, as well as general advice and to book accommodation.

The visitor can pick up leaflets and find out extra information about attractions, entertainment and accommodation. Along with this, Stoke-on-Trent souvenirs such as tea towels and pottery can also be purchased.

So request your free information pack by calling 01782 236000 or visit www.visitstoke.co.uk to make an enquiry.

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